Absence:
Regular attendance continues to be a key factor in your child’s success at school. We kindly ask that you minimise absences wherever possible to avoid disruption to their learning.
On the rare occasion that your child is unable to attend please report absences using one of the following options:
📱 Text Message: 07908 667304
If your contact details are already on Arbor, the system will recognise you—no need to include them in your message.
☎️ Absence Hotline: 0844 836 2265
Press 1 to leave a message on our automated absence inbox (preferred method).
Press 2 to speak with a member of the Attendance Team (please note this may not always be answered during busy periods).
All messages go directly to our Attendance Team and will be monitored throughout the day.
If we have not received notification of your child’s absence by 8:30am, our new system will contact you automatically via:
A phone call asking you to leave details of your child’s absence (this activates once the recipient answers or says “hello”).
A text message, which you can reply to with the reason for absence.
We appreciate your support and patience and thank you for helping us ensure excellent attendance and communication.
Office Hours:
School office hours are 8:00am-4:00pm daily (term-time only). Calls made to the school outside of these hours will not be answered, but an answerphone facility is available.
Should you leave a message, we will reply as soon as possible.
If you require a printed version of our website, please contact office@canterbury.kent.sch.uk
Key contacts:
Below is a list of key contacts for you child
Please put your child’s name and year group as the subject of the email
Support Managers:
Contact our support managers with any day-to-day questions or concerns.
| Year 7 | Mrs D McDermott Y7@canterbury.kent.sch.uk |
| Year 8 | Ms J Jonnson Y8@canterbury.kent.sch.uk |
| Year 9 | Mrs T Furner Y9@canterbury.kent.sch.uk |
| Year 10 | Mrs K Goldsack Y10@canterbury.kent.sch.uk |
| Year 11 | Ms A Felts Y11@canterbury.kent.sch.uk |
| Sixth Form | Sixth Form Reception Sixthform@canterbury.kent.sch.uk |
Heads of Learning:
Contact our Heads of Learning with any questions regarding academic performance, homework and progress.
| Head of Year 7 | Mrs R Cox Y7@canterbury.kent.sch.uk |
| Head of Year 8 | Mr S Beale Y8@canterbury.kent.sch.uk |
| Head of Year 9 | Mr J Lunnan Y9@canterbury.kent.sch.uk |
| Head of Year 10 | Mr D Rattigan Y10@canterbury.kent.sch.uk |
| Head of Year 11 | Mrs L Phillips Y11@canterbury.kent.sch.uk |
| Head of Year 12 | Mr G Spencer Sixthform@canterbury.kent.sch.uk |
| Head of Year 13 | Mrs R Morse Sixthform@canterbury.kent.sch.uk |
Our staff are only able to discuss information with parents, carers and guardians who are named as contacts on Arbor for the child.
Safeguarding
Please visit our Safeguarding page
Inclusion
Please visit our SEND pages
Headteacher:
Mrs. S Morgan
The Canterbury Academy
Knight Avenue
Canterbury
Kent
CT2 8QA
Tel:
01227 463971